Privacy Policy

Introduction:

Welcome to SUYU India. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Information we collect:

• Personal Information: When you visit our website, we may collect personal information that you provide to us voluntarily, such as your name, email address, and any other information you submit through forms, comments, or other interactions with our site.
• Automated Information:
  We may also collect certain information automatically when you browse our website. This may include your IP address, browser type, operating system, and other technical information. We use cookies and similar technologies to collect this data. You can manage your cookie preferences through your browser settings.

How We Use Your Information:

We may use your personal information for the following purposes:

• To respond to your inquiries or requests.
• To personalize your experience on our website.
• To improve our website’s functionality and user experience.
• To send you promotional emails, newsletters, or updates if you have opted in to receive them.
• To comply with legal obligations.

Sharing Your Information:

We may share your personal information with third parties only in the following situations:

• With your consent.
• To comply with legal requirements.
• To protect our rights, privacy, safety, or property, as well as that of our users and third parties.
• In connection with a business transfer, merger, acquisition, or sale of assets.

Your Choices:

• You can choose to opt out of receiving promotional emails or newsletters by following the unsubscribe instructions in those emails.
• You can disable cookies through your browser settings.

Security:

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Links to Third-Party Websites:

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites.

Changes to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at email id: care@suyuindia.com , phone no.: 900-021-9621

Legal Compliance:

This Privacy Policy is subject to applicable privacy laws and regulations, including but not limited to GDPR, CCPA, and other relevant data protection laws.

Payment Policy:

Payment Methods: We accept payments made through [Debit cards, credit cards, PayPal, PhonePe, and Google Pay]. Payment details are securely processed through a trusted payment gateway.

Payment Processing: Your payment will be processed upon completion of your order. Please ensure that your payment information is accurate and up to date to prevent any delays or issues.

Billing Disputes: If you believe there is a billing error, please contact our customer support promptly to resolve the issue. We will make every effort to address your concerns in a timely manner.

Security: We prioritize the security of your payment information. We employ industry-standard security measures to protect your data; however, we cannot guarantee absolute security, and you acknowledge and accept this inherent risk when making payments online.

By making a payment on our website, you acknowledge and agree to abide by the terms and conditions outlined in this Payment Policy, as well as our overall Terms and Conditions.

Acceptance of Terms:

By using SUYU superfoods for you, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website.

Changes to Terms:

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review these Terms and Conditions periodically to stay informed about any changes.

User Conduct:

• Post, transmit, or share any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable.
• Infringe on the intellectual property rights of others.
• Engage in any fraudulent, deceptive, or malicious activity on our website.
• Attempt to gain unauthorized access to our systems or user accounts.
• Impersonate any person or entity or misrepresent your affiliation with a person or entity.

Intellectual property:

All content on this website, including text, graphics, logos, images, audio, and software, is the property of SUYU and is protected by intellectual property laws. You may not use, reproduce, or distribute any of our content without our written permission.

Contact information:

If you have any questions about these Terms and Conditions, please contact us at email id: care@suyuindia.com, phone no.: 900-021-9621.

By using SUYU India, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Delivery:

We provide shipping services across India and worldwide, with only a few exceptions due to courier restrictions. To determine delivery options for your area, you can simply enter your pin code or zip code on the Checkout Page when placing your order.

For your convenience, we offer the following shipping options:

Free Shipping: Enjoy complimentary shipping on all orders for the minimum amount of ₹499 (calculated after discounts), as announced periodically.

Standard Shipping: A shipping fee will apply to all orders below the minimum order amount.

Cash-On-Delivery (COD): We provide COD service in many locations within India, with an additional charge of Rs. on top of the shipping fee. The applicable shipping and COD rates will be finalized and displayed during the checkout process.

Our products are shipped directly from our warehouse. We make every effort to dispatch orders within 24-48 hours. In rare instances, there may be slight delays in shipping, and we will keep you informed in such cases.

We operate our shipping services from Monday to Saturday, excluding Sundays and public holidays. To ensure safe and prompt deliveries, we collaborate with well-established logistics partners.

While we strive to accommodate special delivery requests, such as expedited delivery or specific time slots, we cannot guarantee that these requests will be fulfilled by our courier partners. If you have any doubts, we encourage you to reach out to us via WhatsApp or phone before finalizing your order.

Email id: care@suyuindia.com
Phone number: 900-021-9621